Restaurants, cafes, clubs, hotels and events are all part of the hospitality sector, an industry full of hazards for both workers and customers. Sharp objects, open flames and large, congested crowds are common features of these places, capable of causing serious injury.
Both workers and customers injured in a hospitality venue or workplace may be eligible to claim compensation to cover medical costs, lost earnings and loss and suffering. There are different processes for making a claim, depending on whether the claimant is a worker or a guest. We’ll explain hospitality compensation processes and issues below for workers, guests and businesses.