6 Simple Steps to Making a Worker's Compensation Claim

If you have been suffering from an injury, illness, or disorder due to an incident or the conditions at your job, you may qualify for worker’s compensation.

If approved, you could be entitled to have hospitalisation and medical expenses reimbursed, compensation for lost wages and even coverage for further treatment.

Let’s look at the steps to making a worker’s compensation claim.

1. Visit Your Doctor

In the wake of a workplace injury, you should seek medical attention immediately.

Once you have seen a doctor, you can get the proper treatment and begin to heal.

Suppose you find that your employer tries to convince you to sign or agree to something while you are in distress or before you see a doctor, don’t. Get medical attention before you do anything else. Then you can begin to process a claim the right way.

Additionally, you can inquire about a work capacity certificate at the doctor’s office.

2. Complete Your Work Capacity Certificate

Before submitting a claim, you need your doctor to fill out a work capacity certificate. It will provide WorkCover with necessary information relating to your case. Information like:

  • Diagnosis
  • Whether you can return to work and at what capacity.
  • Information about any required rehabilitation and how to help facilitate a return to work.
  • Estimated timeframe of when rehabilitation and treatment will be completed.

Without this, your claim won’t be valid and will not be approved.

3. Inform Your Employer

As soon as you are physically able to, inform your employer of what has happened and provide them with a copy of your work capacity certificate.

This allows your employer to file a claim through their private insurer or WorkCover. They are required to help you if necessary. However, you can file the claim on your own, too, if you prefer.

Also, this enables your employer to make any necessary adjustments needed to cover your absence if your injury prevents you from working.

4. Make a Claim

Once you have all of your supporting documentation collected, you can submit your worker’s compensation claim. You can do this through WorkCover’s online portal, by printing off the paper form, or asking your employer to put you in touch with their independent insurance providers.

You should submit your claim no later than 20 business days following your injury. Past that, you may be denied wage reimbursement for the delayed period. Any later than six months after the incident, you could lose the right to claim altogether.

5. Wait For a Decision

Once your claim is submitted, you should hear back with a decision within 20 days, as per Queensland worker’s compensation legislation, unless otherwise informed.

If your claim is approved, you will start receiving your weekly compensation payment in lieu of your weekly wages.

You may also be entitled to have your medical bills reimbursed and any rehabilitation or necessary surgeries covered.

If your claim gets denied, you could ask to have it reviewed by the Worker’s Compensation Regulator.

6. Contact an Expert Compensation Lawyer

WorkCover claims can be very complex and challenging to navigate, and for this reason, it is essential that you seek expert legal advice from an experienced and reputable compensation lawyer. Not knowing where you stand can jeopardise your rights to make a compensation claim.

If you find it difficult to understand the next steps associated with your worker’s compensation claim, call our office and book a free case assessment. Our Worker’s Compensation Lawyers are available to support you through the process.

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